100% La Rochelle Tourist Office
Ideally located in the town centre, La Rochelle Agglomeration Tourist Office is open from January to December. Its travel advisers are at your service to offer personalised advice according to your needs, your budget and, above all, your requirements. Fully certified, we do everything we can to provide you with access to information under the best possible conditions and with respect for our environment.
Got a question?
📅 Find our opening hours in the footer of the website. ⬇️
📞 05 46 41 14 68
🗣️ Languages spoken at the Office: English 
and Spanish 
📍 2 Quai Georges Simenon, 17000 La Rochelle
100% at your service
At all stages of preparing your stay, we support you to make your holiday in La Rochelle a moment of relaxation and unique escape.
- Find accommodation
- Discover gourmet venues
- Avoid missing out on any of the destination’s must-see attractions
- Practise an activity
- Book tickets
- Get around easily
- Know what’s currently going on...
NB: free wifi access for visitors
Find us in La Rochelle, in our premises located just a stone's throw from the Old Port, opposite La Rochelle Aquarium. In our reception area, you’ll find all the documentation on La Rochelle and the towns in the surrounding area, not forgetting the major sites of Charente-Maritime.
Are you satisfied with your visit to the Tourist Office? Let us know !
Share your experience on this form or Google, and we'll be happy to read and answer you.
Our 100% quality commitment
Classified Category 1, La Rochelle Agglomeration Tourist Office is committed to maintaining its labels and certifications to ensure a quality welcome and service.
The accessibility prize: in the category "Tourist Offices - Tourist Information", the La Rochelle Office won the Tourisme Accessible 2022 trophy. The award was presented by ADN Tourisme to Nicolas Martin in Lyon (Handica Exhibition) on June 1st. What won over the jury: A reception desk adapted to wheelchair users, accessible display units with brochures classified by theme, and tactile tablets make up a set perfectly adapted to all audiences.
Tourism and Disability label
Our Tourist Office is able to welcome all types of disabled people and has obtained the "Tourism and Disability" mark for 4 types of disability:
- Motor disability
- Mental disability
- Auditory sensory disability
- Visual disability
Accueil Vélo Label
La Rochelle Tourist Office was awarded the Accueil Vélo label in 2018 for the services it offers to cyclists.
Marque Qualité Tourisme™(Tourism Quality Mark)
Qualité Tourisme™ is a mark that rewards the most committed establishments in terms of hospitality, communication, partnerships and marketing quality. It’s aimed at the entire tourist reception chain and supports visitors throughout their stay. More information about Qualité Tourisme.
Qualité Tourisme™ (providing quality tourism) is its promise:
- a warm welcome and attentive staff
- knowledge of foreign languages
- personalised services
- clear, precise information
- clean and comfortable, guaranteed
- discovering a destination
- consideration of feedback
Our 100% sustainable commitment
La Rochelle Tourism is committed to the challenges of sustainable development and the imperative need to consider future generations. As a major tourist player in the region, carrying out public service delegation missions, and to respond to a sustainable community strategy, including the La Rochelle Region Zero Carbon programme, we have chosen to take a responsible, sustainable approach within a policy of continuous improvement, combining Quality and the Environment.
To do this, the Tourist Office is committed to an environmental approach linked to its activities: optimal facilities management, guaranteeing the sustainability of buildings and equipment, analysis of energy consumption, sorting and recovery of waste, developing soft mobility, choosing local service providers who guarantee a sustainable policy.
All the brochures published by the Tourist Office are produced by printers who are IMPRIM'VERT certified and/or use PEFC or FSC certified paper from sustainably managed forests. All printing is carried out in a sustainable manner.
Find out more about the La Rochelle Region Zero Carbon programme
Notre engagement 100% durable
La Rochelle Tourisme et Événements est mobilisée autour des enjeux du développement durable et de la nécessité impérieuse de prise en compte des générations futures. En tant qu’acteur majeur touristique du territoire, nous déployons nos missions de délégation de service public en répondant à une stratégie durable communautaire, dont le programme La Rochelle Territoire Zéro Carbone.
Notre politique Qualité & Environnement s’intègre dans une démarche responsable et durable, par une dynamique d’amélioration continue, grâce aux compétences, à l’implication de l’ensemble des collaborateurs.
Pour ce faire, l’Office de Tourisme s’engage dans une démarche environnementale liée à ses activités : gestion optimale des équipements, garantir la pérennité des bâtiments et des équipements, analyse des consommations énergétiques, tri et valorisation des déchets, développement de la mobilité douce, choisir des prestataires locaux et garants d’une politique durable.
L’ensemble des brochures éditées par l’Office de Tourisme est réalisé par des imprimeurs certifiés IMPRIM’VERT et/ou qui utilise du papier certifié PEFC ou FSC, provenant de forêts gérées durablement. Toutes les impressions se font de manière raisonnée.